Accessibility FAQ

KEMBA Live!

• Is there a specific accessible entryway or are all entries accessible?

  All entries are accessible. For outdoor events, preferred ADA entry is at top of hill, near Brodbelt Lot. 

• Where are the ADA viewing areas?

  ADA viewing for indoor events is available at the House Left Cutout. For outdoor events, ADA viewing is available at the Top Hill Deck.

• Are there specific ADA restrooms? If so, where are they?

  For indoor events, all restrooms have accessible stalls. For outdoor events, accessible restrooms are located at the top of the hill (single-unit portables), along with the main indoor restrooms.

• Where are the elevators (or chair lifts), if applicable?

  The elevator is located the first floor, behind merch, and near the restrooms.

• Is ADA parking available? If so, generally where are they located?

  ADA parking is available in the adjacent lot operated by LAZ Parking.

• What does an individual need to do if they need interpreter services?

  To request a sign language interpreter, please email us at: Feedback@promowestlive.com. We kindly ask that you submit your request at least two weeks prior to the concert date. This allows us adequate time to secure the services of a qualified interpreter. While we will do our best to accommodate late requests, advance notice is greatly appreciated.

• What is the ADA or Info email address for the venue?

  For any ADA inquiry, please email us at: Feedback@promowestlive.com. You may also look for a venue representative when you arrive.