Accessibility FAQ

Newport Music Hall

• Is there a specific accessible entryway or are all entries accessible?

  The main entry is accessible.

• How do I purchase accessible seating?

  ADA seating is available through AXS.com.  It is our intent to serve all patrons equally and to offer an accessible and barrier-free event experience. If you or a member of your party require ADA accommodations, we ask that you contact the venue reasonably in advance of the event you are attending, so we can make every effort to accommodate specific requests. PromoWest Productions can be reached at 614-461-5483 or Contact Us.

• Where are the ADA viewing areas?

  ADA viewing is available on the first floor, house right wing.

• Are there specific ADA restrooms? If so, where are they?

  The family restroom on the first floor near the main entry is accessible. 

• What does an individual need to do if they need interpreter services?

  To request a sign language interpreter, please email us at: Feedback@promowestlive.com. We kindly ask that you submit your request at least two weeks prior to the concert date. This allows us adequate time to secure the services of a qualified interpreter. While we will do our best to accommodate late requests, advance notice is greatly appreciated.

• What is the ADA or Info email address for the venue?

  For any ADA inquiry, please email us at: Feedback@promowestlive.com. You may also look for a venue representative when you arrive.